Shipping & Parcel Management
PACKAGE SHIPPING INSTRUCTIONS
Upon your arrival:
Packages will be available for pickup inside the TDI business centre
(receiving fee will apply). For heavier items, contact our staff. Deliveries should be scheduled as soon as the sender has shipped the items, and release signatures must be captured at the time of package pickup or delivery from the recipient. In case you are not staying at the hotel, payment and scheduling must be arranged in advance.
Upon your departure:
All outbound packages must have a completed carrier air waybill which are available within the TDI business centre. TDI offers pack and ship services in the business centre, including complimentary FedEx Express® shipping boxes and air waybills. Outbound packages to be picked up should be coordinated in advance with a TDI team member. Outbound handling fees will be applied to all packages in addition to shipping/transportation fees.
Receiving, delivery and storage charges are payable at the time of delivery. The recipient should present valid government-issued with all applicable local, state/provincial and federal laws, including those governing packing, marking, labeling and shipping. TDI is exempt from liability for any loss or damage to a package or its contents, unless lost after receipt by TDI representative, in which case such liability shall be limited to the lesser of $100 or the liability of the carrier. By sending your package to the Hotel, you agree to be bound by any additional terms and conditions that the Hotel or TDI Business Centre may establish from time to time for receiving and delivering of packages.
PACKAGE LABELING
PACKAGE HANDLING AND STORAGE FEES
| PACKAGE WEIGHT | PRICE |
|---|---|
| 0-1.0lbs | $5.00 |
| 1.0-10.0lbs | $15.00 |
| 10.1-20.0lbs | $20.00 |
| 20.1-30.0lbs | $30.00 |
| 30.1-50.0lbs | $50.00 |
| 50.1-70.0lbs | $75.00 |
| Over 70.01lbs | $100.00 |
| Pelican Cases | $150.00 |
| Pallets* | $350.00 |
| Crates* | $400.00 |
*Receiving and delivery charges for each pallet/crate is consolidated into a single inbound fee of $350. This includes breaking down pallets, or excessive package handling/moving due to a customer’s request. Please note there is an additional $350.00 outbound fee for moving, pick up, building and after event storing of pallets.
| PACKAGE WEIGHT | STORAGE FEE AFTER 5 DAYS |
|---|---|
| Flat Envelopes | No Charge |
| 0.0-10.0lbs | $5.00 |
| 11.0-30.0lbs | $10.00 |
| 31.0-60.0lbs | $15.00 |
| Over 60.0 lbs | $25.00 |
| Pallets & Crates | $50.00 |
| Over 6.5' in Size | $25.00 |
Please note: A one-time package storage fee will apply to each package received and stored for more than five (5) calendar days. Items measuring over 6.5 feet in size are considered oversize and will be assessed an additional oversize fee if stored for more than five (5) calendar days.